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How to Find a Reliable Mover: Doing a Background Check



Are you planning a move? Finding a reliable mover you can trust to ship your most prized belongings is a harrowing and stressful task. Luckily, there are many ways to check out a mover's background to ensure the company is reputable, professional, and great at what they do!

Verify licensing credentials

Before hiring a mover, it's important to ensure the company is licensed to transport household goods, carries the proper liability insurance and operates legally and within Canadian regulations. Make sure you are well-informed of your rights -- movers are required by law to provide you with a pamphlet "that outlines customer and mover rights and responsibilities, as well as written material regarding mover liability for loss or damage, optional programs available, limitations on liability and additional costs associated with each level of liability," according to the Office of Consumer Affairs.

Any company you consider should be registered with the Canadian Association of Movers -- a governmental agency that regulates the industry and ensures movers are in compliance with all laws, supply sufficient insurance, carry workman's comp coverage, and maintain the proper equipment and safe facilities to ship and house your goods.

Check their Better Business Bureau profile
Most reputable businesses are registered with the BBB --- but even if the company is not Better Business Bureau-accredited, they will likely still have a profile and rating on the website. You can check for outstanding complaints and customer experiences to get a better idea of the company's reputation, professionalism, and level of service.

Read online reviews
An untrustworthy mover can't keep their scam tactics secret for long. Angry and satisfied customers often flock to the internet to air the grievances publicly on websites like Yelp, Google Reviews and TopMoving.ca. Search for company reviews to get a good idea of what to expect should you hire the mover -- however, treat every glowing testimonial with skepticism. Many low-quality moving companies pay people to write fake positive reviews -- luckily, there are many telltale signs of a fabricated review.

Ask for references from satisfied customers
If a mover has performed many successful moves, they should be willing to provide you with references from satisfied clients. To ensure the customers actually hired the mover, you can request proof of the move -- such as a bill of lading. Ask for the name, email address, and phone number of the customers, and search for each person on Google and/or various forms of social media to verify that it is actually a real person.

Get started comparing quotes from reliable movers today!
The moving company in the TopMoving.ca network are all pre-screened and verified to ensure you have a stress-free moving experience! To get started comparing free quotes from reputable movers near you, simply fill out our fast and easy quote form and receive up to seven free, no-obligation estimates.

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