Above and Beyond Moving does not live up to it's name!
Moving Review on Above and Beyond Moving, Merville |
Reviewed By Melissa on
| 253 Views |
Overall Review Rating 1.5 |
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| I hired this company to move the basic furniture from my small one bedroom apt. When I called to get their rates, I was told it was $90/hr. On moving day, they were almost 4 hours late. It had snowed and they were running late, but they never called to let me know. When I called, they didn't even have my booking. They finally found my booking. There were 3 men and they were completely done in an hour, from start to finish (including bathroom breaks, set-up, clean-up, and billing). When it came time for billing, I was asked if I knew there is a 2 hour minimum. I told him that I was not aware of that, and that I was quoted $90/hr +tax. He said that was the price for 2 guys but I had 3 so it's $120/hr +tax. No one had told me this at any given point. I did not need 3 me to move such a small space. There didn't seems much that he could do, so I wrote him a cheque for $252.00 and they left. I called the office and informed them that I was not happy. After much debate, she offered to take $40 off, to which I said that wasn't enough. We finally settled on a refund of $52, which I still wasn't happy with, but couldn't argue anymore. I was told that she would drop cash off to me the next day. I never did receive it. |
| Above and Beyond Moving, Merville - Rating and other Move Information |
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Accuracy of Estimate |
 1.0 |
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Moving Services |
1.0 |
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Packing Services |
 3.0 |
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Professionalism |
1.0 |
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| | | | Origin | : | Cumberland, BC |
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| Destination | : | Courtenay, BC |
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| | Quoted Price | : | $94.50 |
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| Actual Price | : | $252.00 |
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