210 Willmott St. #4,P.O. Box 1004
Cobourg, ON K9A 4W4
Canada
 |
Overall Review Rating 1.0 |
|
| I wish that I could rate 0/5 stars. I have been going back and forth with this company since before my stuff arrived at the end of August. In the process of moving my belongings the driver, after I SPECIFICALLY told him to leave, strapped my 4 mattresses to the outside of the back of the moving truck, also knowing full well that a 2nd truck was coming for the remainder of my stuff. He drove through the rain and everyone knows how the back of trucks look then the roads are wet and dirty. When I received my beds, the plastic they had put them in had broke open while they were on the back to the truck, so they were STILL wet!!! After sitting in bags for NINE days growing God only knows what, they were delivered to me. Now the company has admitted that this was their fault and the fault of the driver but are only willing to compensate us 400.00 Now i'm not sure what i am supposed to do with 400.00 that wouldn't even replace 1 mattress. They are stating that because I only had the basic insurance that they will not replace the beds. Now I assumed that insurance would cover if they were in a car accident or if someone stole something but I was unaware that driver and company neglect was part of it. My final bill was twice as much as was quoted, which they are saying it was my fault that I didn't tell them the proper weight. Now I don't know how I was supposed to guess at a weight. I told them that it was a 4 bedroom house and a car, they should have guessed at the high end not low and then charge double. They also cannot give me the weight slip nor does their invoice actually have the weight that they charged me for. They also arranged for drop off on a Sunday and told me that I had to pay before their office closed on Friday. So I had to pay before I even saw my belongings!!! Please be very aware of companies when you book and ask a tonne of questions, get everything in writing, or record ALL telephone conversations. I would NEVER recommend this company!!!!! |
| Centennial Moving Systems - Rating and other Move Information |
| |
Accuracy of Estimate |
 1.0 |
| |
Moving Services |
1.0 |
| |
Packing Services |
1.0 |
| |
Professionalism |
1.0 |
|
|
| | | | Origin | : | ontario |
|---|
| Destination | : | bc |
|---|
| | Quoted Price | : | $6,700.00 |
|---|
| Actual Price | : | $12,880.00 |
|---|
|
We have an extensive database of reviews just like this one. You can read more Centennial Moving Systems Reviews here, or you can do your part in contributing and write a review of your own, so you can share your moving experience with us.
Please Write a Review here.
Please check our Review Guidelines here.
LAILA | Commented on October 1, 2018 at 10 : 55 AM ABSOLUTELY THE WORST. They forgot part of my stuff and want me to pay a $300 surcharge since the rest of it came up to 1950 lbs. They refused to give me my stuff and left my place when I said I would not pay the surcharge. They quote you a reasonable rate and try to grab money from you in every way possible including pushing the shuttle on you. They don't care for their customer and left me in tears more than once. Forget getting your bills or anything else. |
|
|
| Centennial Moving Systems |
 |
Ask Moving Expert! |
 |
|