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Poor service and poor customer service

Moving Review on Oscar & Ricks Moving

Reviewed By Simon on

56 Views 
Overall Review Rating
1.5

You should avoid this company! Their truck broke down the morning of our move. They showed up unannounced at 10:30. One of the two movers took smoking breaks every 10-20 minutes and was throwing our stuff in a pile in our new apartment. It took them 7 hours to move a 1 bedroom apartment (apartments about 2 km apart), and two trips with a 20-26' truck (no appliances!) Had to pay the movers cash on the spot - no credit cards or interac. It cost me $800!! Tried two times to get in touch with the owner afterwards and he ignored my calls (even though the secretary was convinced that something would be done to make it right). Completely irresponsible, disrespectful and horrible customer service.

Oscar & Ricks Moving  - Rating and other Move Information
  Accuracy of Estimate
 1.0
  Moving Services
 1.0
  Packing Services
 3.0
  Professionalism
 1.0

 
Origin:Ottawa
Destination:Ottawa
Actual Price:$798.00

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