DO NOT SHIP WITH THESE GUYS
Moving Review on Greenland Van Lines |
Reviewed By Kishore on
| 294 Views |
1235 McCowan Road
Scarborough, ON M1H 0A4
Canada
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Overall Review Rating 2.5 |
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| DO NOT SHIP WITH THESE GUYS... I guess you get what you pay for... I hired these guys to ship my furniture from Toronto to Calgary (Oct, 2013) for my move... they are very sweet to take the order and the price was good. But, then everything went south from there... They were supposed to pick my stuff up on Saturday and I specifically mentioned I need the items picked up between 1 and 4pm as I had to book the elevator (being a condo). They also confirmed a day before, that they will pick up my stuff between 1 and 3PM. And they showed up at 5PM ! I had to literally beg my security to allow me to use the elevator. Their planning dept. SUCKS BIG TIME. I couldn't get hold of a single person to talk to ... on Saturday. I was left at the mercy of the truck driver to keep me posted on what's going. The truck driver mentioned that he talked to his manager and he'll call me to explain the situation. But, I never got the call. They promised the furniture will be delivered in Calgary within 7 to 10 days, 2 weeks being the max. And they took 22 days to deliver it. That's because they kept my stuff in Toronto for over a week. And their customer care is utter useless. They never had any clue where my furniture was. They gave me a different delivery date everytime I called them. And you never get to talk to anyone twice. I finally was able to get a Calgary number who they contract out the delivery to. They gave me a firm date and stuck to it. The initial Toronto pick up was contracted t |
| Greenland Van Lines - Rating and other Move Information |
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Accuracy of Estimate |
 3.0 |
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Moving Services |
 1.0 |
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Packing Services |
 4.0 |
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Professionalism |
 2.0 |
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| | | | Origin | : | Toronto, ON |
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| Destination | : | Calgary, AB |
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| | Quoted Price | : | $1,000.00 |
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| Actual Price | : | $1,300.00 |
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