DO NOT USE THIS COMPANY - AKA PROVINCIAL MOVING AND STORAGE

Moving Review on Multi City Moving INC

Simply the WORST experience I've ever had with a company. DO NOT USE THEM. They lie, are incredibly unreliable and are gracious only until they have your stuff. I was informed that I had to pay a deposit of $100 and then pay they remainder once the goods were delivered. He implicitly stated three separate times that payment would be made once the stuff was dropped off. They have my stuff and the bank calls me because they illegally attempted to charge me twice for the move without my consent and DOUBLE the price that was quoted. I called them to confront them about this and they were belligerent to me on the phone and told me that if I didn't pay, my stuff would be delivered much later. They quoted me a week and it took a MONTH for my stuff to arrive at the destination. Just ridiculously bad service. They also informed me that they would provide me with a days notice of arriving to their destination, but surprisingly, they didn't. They phoned me to tell me that they were there and then since I was at work and not able to take the call, they left immediately. I had told them that my friends would be receiving the goods and they didn't say anything of it, but then when they arrived the next day, they stipulated that I had to sign a form within 30 mins or my stuff would be lost because they had to leave the province. What the hell!!? I then received a call saying that I hadn't signed the form sufficiently and he yelled at me in a condescending tone. Just egregiously bad. AVOID!

I usually do not provide reviews on Forums but I'll make an exception for this company.
I used this Provincial Movers to perform my move from Edmonton to Prince Albert.
Booked and provided the down payment for the move. Fine.

The estimate was for 1000 lbs. Okay
On Thursday, another company came to pick up the items - Real Canada Moving. Okay.
After the weighing, the weight came out to less than 500 lbs and I called the office and the sales person James said they would not be re-estimating cause the minimum is 1000 lbs. Okay.

On Monday, I get a call from another Driver, John, asking if they could come @ 8:00 AM on Tuesday to deliver, which we spoke about and agreed to for Monday Evening. At 10:00, I get a call saying they'll be into SK @ 2:00 so if they could deliver it @ 7:00. Fine.

At 6:45 this morning, I get a call saying there was a fire on highway 11 for a trailer, that held them up and they would be to SK @ 10:30/11:00. Okay. Naturally, I went to all news websites and all traffic sites, also was looking at early morning CTV and not notices provided for anything like this.

They show @ 11 and then the driver demands extra money for the elevator/stair fee. At which point, I told him that was not a part of the agreement. He started to get angry and I was livid for this. i just paid the stupid fee but they are a con shop and BBB has not accredited them.

Hi there,
I have had similar experiences with Provincial Movers and Multicity Movers. I would like to contact you about a possible class action suite against them. If you would like to tell your story to someone who will listen please contact me at bearsintonga@gmail.com. Thank you Barry