Moving Scam
Moving Review on Trillium Moving |
Reviewed By Tia on
| 147 Views |
Overall Review Rating 1.0 |
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| Trillium gave the cheapest quote by quite a stretch. I requested a visual survey, and was told that they do not offer them for smaller shipments, but they would provide an estimate if I give them a detailed list of our belongings. I provided this, and received a quote for $1900. Just before delivery was due, the driver called saying the shipment would arrive soon, and I must have payment of $5014 ready to pay on arrival. I called Kate Roberts who told me that the weight was higher than the estimate, so I’d have to pay it. I told her I could not afford that much, and asked her to return the shipment, but she said she could not do that, and that, if I did not pay, our belongings would be placed in storage and after a certain amount of time, they would sell our belongings. I refused to pay. I contacted the Ministry of Government and Consumer Services, who affirmed to me that this was an illegal act, and that it is against the law in Canada and the US for any company to charge more than 10% higher than an estimate. Because I needed the goods, I agreed grudgingly, on a lower price ($2880, so still a great deal higher than the $1900 I was quoted), and the goods were delivered. Many goods were damaged, and some items were completely missing. On the inventory form that was made, they had marked every single item on the inventory as “chipped,” “scratched” and “worn” so they would not be held responsible for the damage they would do to the shipment. It’s unlikely I'll see refunds. |
| Trillium Moving - Rating and other Move Information |
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Accuracy of Estimate |
 1.0 |
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Moving Services |
1.0 |
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Packing Services |
1.0 |
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Professionalism |
1.0 |
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| | | | Origin | : | Mississauga |
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| Destination | : | Los Angeles |
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| | Quoted Price | : | $1,900.00 |
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| Actual Price | : | $5,014.00 |
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