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Finding a Reliable Mover: Getting an In-House Estimate



When choosing a company to hire for your move, one of the most important aspects to consider is cost. The estimate a mover provides will likely be the deciding factor when determining whether or not to hire them, so it's imperative that it is as accurate as possible.

While many professional movers will offer an online or over-the-phone quote based on provided details for your move, this tactic should only be used to narrow down your search--not make your final decision. A representative from the moving company must visit your home to assess the layout and volume of your goods first hand to provide a truly accurate estimate. This way, you won't be surprised with increased costs and added fees come moving day.


How to get an in-house estimate

When you contact a moving company for a quote, they may offer you a general estimate online or over the phone based on the details of your move--such as the distance you are moving and the size of your home. If the quote seems within your budget, you can then schedule an in-home estimate with the company, either via phone or email. When the surveyor arrives, be sure to show them everything you plan to move--don't leave out important areas of your home, such as the basement or garage. Allow him/her to see any stairs movers must climb, and be forthcoming about any other services you may need--such as packing, furniture disassembly, blanket-wrapping, or specialty items/antiques you need packed and moved.

Benefits of an in-house estimate
When a representative from the moving company is able to actually view your belongings and your home, he/she can offer you a much more specific list of costs for your move, so you can prevent extra fees popping up on your bill when the move is complete. You will be able to ask important questions about offered services and fees, and find out what items may require special packing or preparation due to fragility or value. Additionally, the movers won't underestimate the size of your shipment and show up with too small a crew or truck--causing your move to take longer and you to pay more money. Plus, you get the added experience of meeting someone from the company, which is a good way to gauge their professionalism and customer service quality.

Questions to ask
There are many essential questions to ask the representative when receiving your estimate, including:
  • Will I receive a binding, non-binding, or binding not-to-exceed estimate? Make sure you understand the differences between these estimates in advance.
  • Will the estimate be in writing?
  • Are there any other fees I should know about (such as fees for stair carries, long carries, or packing materials)?
  • How long has your company been in the industry?
  • Do you have a claims process for any lost or damaged items?
  • When will my belongings be delivered?
Ready to start the search for your mover? You can fill out the simple online form at TopMoving.ca to start comparing free quotes from reliable movers near you--just be sure to schedule your in-home estimate before booking one for your relocation!

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